Bryce Alsten

Bryce Alsten, VP of Marketing

38% MoM Increase in Leads

Brand Mentions (%)
Qualified Leads (%)

5th to 1st

in AI search share of voice

1,561%

ROI with 18-day payback period

Customer Story

Popl.co is the complete In-Person Marketing (IPM) platform - combining digital business cards, universal lead capture, and contact enrichment into one centralized system that works at events, in the field, and beyond.

When they discovered that 73% of B2B buyers were now using AI tools like ChatGPT for vendor research, they realized they needed to be visible where their customers were actually searching.

After partnering with AthenaHQ, Popl.co climbed from 5th to 1st position in AI search rankings and boosted their visibility score by 189%.

The impact was immediate: 38.85% monthly growth in AI-driven leads, with an impressive 1,561% ROI and just 18 days to payback.

The Story

Popl.co helps professionals and teams capture leads at events with their in-person marketing platform. But they faced a problem: their customers were increasingly using ChatGPT and other AI tools to find vendors, and Popl was barely visible.

Starting point: 5th position with just 11.2% share of voice in AI search

After 3 months with AthenaHQ:
• Climbed to #1 in AI search rankings
38.85% monthly growth in leads from AI
1,561% ROI with 18-day payback

Why This Matters

Popl was already successful with their in-person marketing platform. But they spotted a trend that worried them.

The shift: 73% of B2B buyers now start their vendor research in ChatGPT, not Google. When prospects searched for "digital business card solutions," Popl's competitors were showing up, but Popl wasn't.

They needed to be visible where their customers were actually looking.

The Challenge

Popl.co was doing well with traditional marketing, but they noticed a shift. More prospects mentioned finding competitors through ChatGPT. Their challenges:

• Nearly invisible in AI search results
• No way to track how AI influenced their pipeline
• Content that worked great for Google wasn't working for AI
• Traditional SEO metrics looked fine, but leads were slowing

Where We Started

The numbers painted a clear picture - Popl was falling behind:

MetricPopl.coIndustry AverageGap
Share of Voice11.2% (5th place)18.5%-39%
Brand Mentions14.8%28.2%-47%
AI Visibility Score10.0%25.0%-60%
Overall Presence5.1%20.0%-74%

Performance Metrics

Three-month results:

MetricMarch 2025May 2025Change
Overall AI Visibility10.0%28.9%+189%
Brand Mentions14.8%34.0%+130%
Overall Presence5.1%23.7%+365%

Monthly Citation Progression

MetricMarchAprilMayMayTotal Growth
Total Monthly Citations2375152212+821.7%

Business Impact

The results speak for themselves:

• AI-driven leads grew 38.85% every month

This wasn't just a vanity metric. These leads had higher intent, converted faster, and cost less to acquire than traditional channels.

Return on Investment

MetricValue
ROI1,561%
Payback Period18 days

Competitive Advantage

CategoryResult
AI Search Position#1 ranking
Citation Growth+1,080%
Content Performance+646%
Market PositionCategory leader

What Made the Difference

Three things drove Popl's success:

1. Better content: We rewrote their pages to answer questions the way AI systems expect - clear, structured, and authoritative

2. Multi-platform approach: We didn't just focus on ChatGPT. We optimized for Perplexity, Google AI Overviews, and others

3. Real measurement: We built tracking that could actually tell which leads came from AI searches

What This Means for B2B Companies

The Popl story reveals important lessons:

LearningWhy it mattersWho should careWhen to act
Move earlyFirst movers get lasting advantageAll B2B companiesNow
It's technicalYou need specialized expertiseComplex productsBefore competitors
Tracking is brokenGoogle Analytics can't see AI trafficEveryoneYesterday
Buyers changedAI search is the new normalAll companiesAlready happening

The Bottom Line

In just three months, Popl.co went from an afterthought to the top recommendation in AI search results. They saw their leads from AI grow 38.85% month-over-month, and their overall visibility jumped from 10% to nearly 29%.

The 1,561% ROI and 18-day payback made this one of their best marketing investments ever.

The lesson? B2B buyers are already using AI for research. The companies they find there are the ones winning deals.

Quick Popl Shoutout

We already told you Popl does digital business cards. But what we didn't tell you is that they basically invented a whole category called In-Person Marketing (IPM). So here's the deal:

What's IPM? It's the fancy term for "making sure your sales team doesn't lose leads at events because they forgot to follow up." Think of it as CRM for real-world interactions.

Why should you care? You probably came here for the AI search results. But if you've ever been to a conference and collected 47 business cards that ended up in your laptop bag graveyard, you get why this matters.

Bryce Alsten

Bryce Alsten, VP of Marketing